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delora solutions

AI agents & automation for modern businesses

We give you back your hours.

AI agents, automation and software that take the busywork off your team, so they can spend their time on customers and the work that grows the business.

Free 30-minute call · Fixed quote, no hourly surprises

An animated example. A WhatsApp message asking for an appointment becomes a confirmed booking. An emailed invoice becomes an accounting entry. A missed evening call becomes an answered customer. Scanned delivery notes become a weekly report.

Sound familiar?

Where the hours go

  • Customers wait hours for a reply

    By the time someone answers, they have already asked your competitor.

  • Your team retypes the same data every day

    Orders, invoices and reports copied by hand from one system into another.

  • Calls go unanswered after 5pm

    Every missed call is a booking or an order that goes somewhere else.

What we build

Six ways to get your hours back

Start with the task that costs you the most time, and add more when you're ready.

All services
  • 01

    AI chatbots

    AI chatbots & customer support

    Your customers get a useful answer in seconds, day or night, on the channels they already use.

    For example

    • Answers questions about prices and opening hours on WhatsApp at 11pm
    • Takes bookings and orders straight into your calendar or shop
    • Hands the conversation to your team when a person is needed
    Learn more: AI chatbots & customer support
  • 02

    Automation

    Business automation

    Reports, invoices, emails and data entry run on their own, and your tools finally work together.

    For example

    • Invoices read from email and entered into your accounting software
    • A weekly sales report built and sent every Monday at 8:00
    • New enquiries copied from forms into your CRM and followed up
    Learn more: Business automation
  • 03

    Websites

    Websites & online stores

    A fast, clear website that turns visitors into enquiries, bookings and sales.

    For example

    • A service website with online booking
    • An online store with payments and delivery options
    • Campaign landing pages in several languages
    Learn more: Websites & online stores
  • 04

    Voice agents

    AI voice agents

    An AI receptionist answers every call, books appointments and gives callers the information they need.

    For example

    • Answers calls after hours and at weekends
    • Books, moves and cancels appointments in your calendar
    • Sends your team a short summary of every call
    Learn more: AI voice agents
  • 05

    Custom AI

    Custom AI solutions

    AI built into your existing systems to read documents, answer questions about your company and make sense of your data.

    For example

    • Data pulled from invoices, contracts and delivery notes automatically
    • A private assistant that answers from your company documents
    • Plain-language summaries and trends from your sales data
    Learn more: Custom AI solutions
  • 06

    Web apps

    Web apps & dashboards

    Custom internal tools, admin panels and dashboards that fit how your business actually works.

    For example

    • An order and stock management panel for a distributor
    • A live dashboard with the numbers you check every morning
    • A client portal where customers follow their requests
    Learn more: Web apps & dashboards

See it work

What it looks like in your business

Pick a service to see what it does, day to day.

Answers in seconds, books straight into your calendar, in the customer's language.

Illustrative example

Estimate

How many hours could you get back?

Set the numbers to match your business. We'll estimate what automating part of the manual work could free up each month.

5
8
€20
30%

30% is a conservative starting point. The real figure depends on your processes.

Estimate
Hours back per month
52 h
Value of that time per month
€1,039
€12,470 per year

5 × 8 h × 4.33 weeks × 30%

Estimate based on your inputs, not a quote or a promise.

Who we work with

For businesses that run on people's time

A few examples of where AI and automation help most.

  • Clinics & dental practices

    Patients book, reschedule and get reminders on WhatsApp, and calls after hours are answered instead of lost.

    AI chatbots · Voice agents

  • Restaurants & hotels

    Reservations and guest questions answered instantly, in the guest's own language, day and night.

    AI chatbots · Voice agents

  • E-commerce

    Order status, returns and product questions handled automatically, with orders flowing into stock and accounting.

    AI chatbots · Automation · Websites

  • Logistics & distribution

    Orders arriving by email and PDF entered into your ERP automatically, with delivery updates sent to customers.

    Automation · Custom AI · Web apps

  • Accounting & legal

    Client documents sorted and read, key data extracted, and routine client questions answered.

    Custom AI · Automation

  • Real estate

    Every property enquiry answered and qualified, with viewings booked straight into the agent's calendar.

    AI chatbots · Automation

How we work

From first call to a running system

A clear path, a fixed quote, and progress you can see every week.

More about how we work
  1. Step 1

    Free consultation

    A 30-minute call about how your business runs and where time is lost. You leave with ideas, whether or not we work together.

    30 min
  2. Step 2

    Plan

    We map the process, agree on what to build first, and send a fixed quote and timeline.

    [1 week]To confirm
  3. Step 3

    Build

    We build in short steps and show you working results every week, tested on your real examples.

    [2–6 weeks]To confirm
  4. Step 4

    Launch

    We go live carefully, train your team, and watch closely during the first days.

    [1 week]To confirm
  5. Step 5

    Support

    A monthly plan keeps everything monitored, updated and improving, with direct access to the engineer.

    Monthly

Why Delora

A small studio, a direct line, no lock-in

  • Direct access to the engineer

    You talk to the person who designs and builds your system, not to an account manager.

  • People stay in the loop

    AI never acts alone where it matters. Payments, medical or legal answers and anything sensitive wait for a person.

  • Security and GDPR

    Built in line with the EU GDPR and Kosovo's data protection law, with access limited to what each system needs.

  • Support that continues

    Every project includes ongoing support. We monitor, fix and improve after launch.

  • No lock-in

    You own your data, your accounts and your code, and everything is documented.

Case studies

Results from real projects

We only publish case studies our clients have approved. The first ones are on their way.

All case studies
  • AI chatbotsPlaceholder

    [CASE STUDY — add when approved]

    [Industry]

    Problem
    [The client's problem, in their words]
    What we built
    [What we built]
    Result
    [Verified figure]
    [Result]
  • AutomationPlaceholder

    [CASE STUDY — add when approved]

    [Industry]

    Problem
    [The client's problem, in their words]
    What we built
    [What we built]
    Result
    [Verified figure]
    [Result]
  • Web appsPlaceholder

    [CASE STUDY — add when approved]

    [Industry]

    Problem
    [The client's problem, in their words]
    What we built
    [What we built]
    Result
    [Verified figure]
    [Result]

FAQ

Questions owners ask us

Can't find yours? Ask in the chat or book a call.

How much does it cost?

Every project gets a fixed quote after a free consultation, with no hourly surprises. Maintenance is a simple monthly plan.

How long does a project take?

It depends on the scope. You get a clear timeline together with the quote, before any work starts, and we keep you updated every week while we build.

Will AI make mistakes?

It can, so we design for it. The agent answers only from information you have approved, says so when it is not sure, and hands over to a person for anything sensitive. Where a mistake would matter, such as payments or medical questions, a person checks before anything happens. We test with real examples before launch and keep monitoring afterwards.

Is my data safe?

We work in line with the EU GDPR and Kosovo's Law on Personal Data Protection. Systems get access only to the data they need, we sign a data processing agreement with you, and we choose AI providers that do not use your data to train their models.

Do I need technical knowledge?

No. You tell us how your business works and we handle the technical side. We show your team how to use what we build and give you simple ways to change things like prices or opening hours yourself.

What does maintenance include?

Monitoring, fixes, updates when your tools or AI providers change, small improvements, and support when you need it. It is a simple monthly plan, agreed up front.

Which languages can it speak?

Albanian, English, German, Italian and most European languages. One agent can reply to each customer in the language they write or speak in.

What happens after launch?

We stay with you. In the first weeks we watch conversations and workflows closely and fine-tune them. After that, your monthly support plan keeps everything running and improving, and you always have a direct line to the engineer who built it.

Let's find the hours you're losing.

Book a free 30-minute call. We'll look at how your business runs and show you where AI and automation would save the most time.

Prefer to write?